Customer Testimonials
Great customer service, they are very helpful and friendly. Never had a problem with ghem
October 2024, I went to Mandal Buick GMC knowing exactly which vehicle I wanted and I was pre-qualified. They didn't use the companies I was pre-qualified with but instead caused 3+ hard inquiries then tell me GM Financial offered me the best interest rate at 8.45 percent. I asked if they are sure because I've never received anything but the best possible interest rate and they insist it was the best.
I now know better because only 6 months later I refinanced the vehicle and currently have a 3.49 percent interest rate. I should have taken my dad's advice as he said ... Read More DealerRater - Jun 16, 2025
KD MADE OUR PURCHASE OF THE 2025 GMC TERRAIN THE MOST PLEASURABLE EXPERIENCE WE’VE EVER HAD. HE WAS KNOWLEDGABLE, COURTEOUS AND EXTREMELY HELPFUL.
We waited for our car. They never came to tell us it was ready. Went and ask when we seen our car sitting outside the window.
Excellent rebates and fair prices. With rebates you need to finance through GM however the deal i got on my new sierra was way to good to pass up. Plus, they offer great trade value. This dealer is all about selling volume and not in the business of Deception. Sales team is great
Great service, very knowledgeable throughout the entire process. Definitely 10/10 experience on my 1st new car purchase.
KD made the car-buying process easy and enjoyable—outstanding service and we love our new car!”
Laken was great to work with. She was understanding and made the overall process easier.
It's where I bought my 1500 truck so I had the service done on it and my 300
If my experience wasn't the absolute best this would not be my 3rd vehicle purchase. I appreciate the staff.
It was a truly great experience from first phone call to picking up my vehicle.
Fast, easy, and painless. Great prices and trade in value. I love everything about them
I had a very pleasurable experience recently replacing and upgrading my GMC Sierra 1500. Aiden Harrison and Patrick Magee were terrific to work with. I would recommend them highly!
Outstanding Dealership . Every detail was covered by our sales person and our financing advisor. Great job guys.
Professional service as expected with a huge smile on their face at that! Thanks for a wonderful service department!
This is my 5th GMC truck; Bre Woods was my sales person and was the best one yet. Always smiling, stayed with me through the whole process. Bre made sure I felt like the most important person in the room. Thanks to Bre I’ll return again and send everyone I know. Thanks again.
Amazing workers! Went above and beyond! Definitely best place to work with! Easy experience buying first vehicle!
Customer service is outstanding!! KD, Jamie and finance guy did a great job on getting me in my new car
I brought my Sierra in for an oil change and tire rotation. They finished my truck up in a little over an hour. Thanks guys! The garage was slammed with other customers and I was pleased with the quick turnaround time!
They take care of their customers for sure. Great service. The place is always clean.
I was driving from Texas and was having a battery problem. They were able to fit me in for a new battery and I was able to track my destination safely. Excellent customer service.
Great place and great staff! Thanks again for everything. The only place I take my truck for service.
Lee and KD were incredible! They helped me get the car I was wanting and did everything they could to make it as easy and quick as possible. Excellent service. Love dealing with Mandal!
The experience was amazing , the process went smooth and my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing.
One of the best things to happen to me in a long time. People were very friendly and knowledgeable in all aspects. I will make sure that I let all my friends know about the service we received at your dealership. Thank you for everything.
Did not intend to trade trucks when I visited Mandal for an oil change for my wife's Buick. However, I was offered a deal I could not refuse and acquired a New used truck. Great people at Mandal and I always feel I got the best deal in the years I have been dealing with them. Patrick, Eric, and Tony are the best.
They are always to nice when we come in. Never had a problem with the people.
Dropped off my Buick enclave to have the air worked on. It was blowing cold air on the passenger side but on the drivers side it wasn’t very cold. And it was making a hissing noise in stop and go traffic Quoted $3500 to have it fixed. We decided that was too much money. So we decided not have it fixed there. On the drive home the air would not get cold at all. It stayed hot air the whole way home. Called the dealership and they couldn’t give an answer as to why it wasn’t working now. ... Read More DealerRater - May 31, 2025
Aiden H was great, he worked with me from get-go and I never felt rushed. For this purchase I was back and forth between a couple of different dealerships and ultimately Aiden and rest of Mandal team made it an easy choice for me.
Easy to deal with. Got to know salesperson & person giving value of trade vehicle. Had a lot in common with them
SERVICE WAS OK, BUT WAITING TIME WAS HORRIBLE, ARRVAL 6.30 A.M. FOR AN 7.00 A.M. APPT, VEHICLE WAS NOT MOVED INSIDE UNTIL AFTER 8.00 . VEHICLE WAS NOT FINISH UNTIL ABOUT 10.00. EXTREMELY LONG WAIT FOR A TEST DRIVE, TIGHTEND FASTNERS, AND FRONT END ALIGNMENT WITH A 7.00 APPT. (TECH WHO MADE REPAIR, EXCELLENT JOB, 2 THUMPS UP)
KD was a pleasure to work with. He was extremely personable, professional, and knowledgeable which made the whole buying process very easy. Because of this experience, my wife and I are now Buick people.
Fantastic experience purchasing our car! Staff was Friendly, courteous, and knowledgeable. It was such a pleasure dealing with everyone, especially Sales Manager Jamie Herring, sales Associate KD Darden and Finance Director Tony Vertudazo.
Everytime I go into the dealership for my warranty service, I have always been treated like I just bought my truck. They answer all my questions without delay and I always take their recommendations on needed extra work. Outstanding Job!!!!
Professional, friendly service that we have grown to expect from MANDAL GMC. GREAT job service dept.!
Excellent customer service with no pressure. It was a smooth and simple process to get me into the vehicle I wanted. I will definitely use their services again in the future.
Highly professional and friendly staff, made the whole process smooth and easy! Lakyn was a true pleasure to work with!
I experienced Excellent service and courteous salesmen with the ease of purchase of my new Yukon elevation
Price was as stated on the website. Good buying experience with the sales person Lakyn.
Aiden and Jamie were great to deal with and helped me get the truck I wanted at a price I was happy with
JIm Crampton, salesman, was enthusiastic, patient and attentive throughout the whole process. He took his time to go through the detail of the vehicle before we leave the dealership. I would recommend to my family and friends. Thank you.
The customer service was excellent service and the price points were competitive. Great experience with the feam
They were very friendly and took care of my situation. I had to order a part and it came in fast . The price was reasonable considering these days . It didn’t take long to put part on I waited in the guest waiting area . Everyone from the front greeters outside to the service clerks and parts clerk that ordered my part were very nice.
I was not informed of a recall for my vehicle. I am not sure if it was inspected for engine failure. This is very concerning to me.
The purchasing experience was professional and transparent. Additional kudos to Mr. CJ for his communication throughout the process! Thanks
This is our third vehicle from this dealership. Always pleased with Salesman, office crew and service department and employees. Employees treat us very professional.
Always friendly and knowledgeable. I get in and out in a timely fashion, and waiting area is clean with refreshments available.
I wanted to have my gmc appraised while being serviced to see about trading in for a 2025 but the right hand could not figure what the left hand was doing so I ended up not purchasing a vehicle from you. My gmc being serviced was bought from you in 2023 thanks
We had a great experience buying our new Yukon! K.D.., our salesman, was incredibly patient—no pressure at all—and kept us updated until we were ready to make the 2.5-hour drive. Even with grandkids in tow, the team made us feel welcome. They gave us exactly what we hoped for on our trade-in (even without the title or cleaning it), and the new Yukon was on sale. K.D. walked us through the features, filled the tank, and had it washed before we left. Smooth, easy, and enjoyable from start to finish!
Great experience! Jim was an excellent sales person and explained everything in detail. Frank is an excellent manager and it was a hassle free trade-in. Everyone was very helpful and friendly there.
Very pleasant experience salesman was very good would recommend this dealership. First American car since 1974
Susie was real helpful kind and on the job ready to help. Susie got things done!
Professional, caring, customer oriented, and they care about you satisfaction! We will definitely be back!
Bought vehicle on April 19th of 2025 as of May 10, we have not been able to get a tag for the vehicle because they do not have a title for the vehicle.
Everyone was nice and informative. I waited about 2 hours for a oil change, I had an appointment at 1:00.
Real smooth the staff is very polite and friendly nice clean environment ms Susie is the best she take care of all my vehicles thank you!
Service representative , Susie was extremely nice and explained everything that was done to my vehicle.
Bre was an excellent helper in buying a great truck. I would one hundred percent recommend anyone going through her to buy a vehicle!
Great experience!! Jim Crampton was very helpful and the finance process was quick and seamless!!
I have to say that it was a good idea to make a trip to your location thanks for the GMC
They didn’t replace a fog light, they just left it hanging. Waited two hours to get complimentary oil change.
The staff is terrific and pleasant to deal with! Great service! Clean facilities! Free hot coffee! Now if there were free donuts! :^)
drove 6 hours 1 way and would do it over again. Efficient, straightforward, and down to earth! loved their transparency off the jump and they provided a great customer service experience. Our representative was relatively new in the industry, but Mandal's training readily equipped her aa if that weren't the case. Amazing finance department
Drove from Florida to Mississippi to purchase a truck. It was the best deal I could've found. Bre was helpful in getting me video and information sent to me beforehand and a great help during the purchase at the dealership.
The service time is too long and not consistent with other service providers. Even though this time it was way faster than last time
KD and Tony were fantastic to work with! It was a seamless process and experience from the first phone call to walking out the door. We will return for service and the next time we are in the market for a new vehicle!
Very professional, and the wait time was very reasonable. The staff was very pleasant and easy to talk with , as well as the efficiency of the crew.
I’d like to give a special thanks to Mr. Jamie and Ms. Bre for assisting me with my new purchase of a 2025 Envista. The process was very easy and smooth! Mr. Jamie I love my birthday gift; thanks a lot!! Bre, I met you for only a few hours and your smile lit up the room, you seem to have a beautiful spirit, never change who you are!
Very professional, and the wait time was very reasonable. The staff was very pleasant and easy to talk with , as well as the efficiency of the crew.
It was good, the people were really nice, but the waiting was long to close the deal.
GREAT PLACE AND PEOPLE TO DEAL WITH HANDS DOWN THE BEST PLACE TO BUY FROM
Both the salesmen were amazing both very professional brandon and bre took great care of me and my wife they knew the vehicles cared about our experience.
Clean facilities, good service department, our sales person , Carl Alexander,was excellent , he met us at the door immediately when we arrived
Very kind and friendly. Made us feel very comfortable. Answered all our questions and showed us all the features.
Jamie is awesome! He was very helpful! We were 11 hours from home when our transmission went out. Jamie was able to get us a new transmission and get it put in quickly.
They were easy to deal with. Answer all my questions with no pressure. Very professional sales staff
The way buying a vehicle should be. From sales, test driving, trading a vehicle, to financing, the process was great.
I had an amazing experience. Jim and Tony were great! They were really patient and I wound up in a new vehicle
I had an appointment for an oil change and tire rotation and it took over 2 hours to complete. HOWEVER, they recognized how long how I had been waiting and did not charge me for the service. I did not purchase my vehicle from Mandel but they will be my go to service department.
Susie is by far the best service attendant that I have ever experienced. She keeps me updated and informed. She doesn't double talk or seem fake. She seems to have a genuine approach to customer service that is refreshing.
We bought a used car here and the experience was very professional and pleasant. Thanks
Always the best to deal with, specifically Daniel and Patrick, and Jamie in service. Clean and very professional.
No complaints at all. Customer service has been excellent ✅ I’ll make the drive every time
The experience at Mandal Buick GMC pre and post sale was exceptional!! Truly appreciated everyone from sales to finance!!
Most unprofessional non- organized un trained bunch of people. No one knows what xxxx is going on. I have bought several cars from there but never again.
Honest and fair. Willing to work with you. Felt they understood where I was at in the price point
Overall I usually have a good experience at Mandal but this time I had to wait 2 and a half hours for a simple oil change even after I had an appointment and showed up 30 minutes early. The did give me a discount for my trouble which was nice and unexpected.
Worked with Jim Crampton and Mr. Tony was a great overall experience. I will highly recommend them to friends and family.
Always on time. Good communication with the staff and a comfortable waiting area. Im a repeat customer three times now.
I bought my vehicle at this location and I've had no issues with my GMC since I purchased it. I've taken my car to Mandal for each oil change and maintenance service, each time I've had to ask multiple times for the carwash service. The last two times I just paid my service cost and left without the carwash because I didn't feel like asking a second time. It just feels like I'm not being listened to when I ask for additional services.
Thanks Bri and Tony!!! Plus the others who played a part in me getting my car!!! Thanks for making me comfortable!!! I Love my car❤️
I would have given a 5 but the wait time is way too long. I think 8 hours is excessive
I’m usually satisfied with Buick service center but not this visit. The lady at the first service desk was taking a personal call on your cell phone. She never even acknowledged our presence and continued on her personal call. I had to wait about 5-10 mins to wait on one of the other 3 or 4 gentlemen at the other desks to get off the phones. Finally one of them helped me and told me to go inside to pay where they had my sheet. We went in but she didn’t have it so had to go back out to ... Read More DealerRater - Apr 13, 2025
The experience was extremely smooth. The people were very friendly and helpful. I drove the car I picked out online. I was extremely happy with the personal experience. I would highly recommend this dealership.the follow up the next day was a great experience to set up the on star and serious radio. Excellent customer service
Outstanding service team. I showed up without an appointment 90-minutes before closing time and these guys got me in and taken care of without hesitation or any concerns about the time. It doesn’t get any better than that.
Great customer service! Drive over a hour to use the service and buy a car.
Rude and unprofessional customer service. No one seemed like they wanted to work there. Horrible experience. Blonde curly haired lady name starts with S has a nasty attitude and needs training on customer service and professionalism. Same with the girl who takes payment- whom wouldn’t put her phone down long enough to even tell me my balance or make eye contact, then got an attitude as if I was a bother to her. None of my service reminders were reset, I had to go back in to make sure the service I paid hundreds of dollars for was even ... Read More DealerRater - Apr 10, 2025
The experience was great .The quality very well,and KD does a great job on getting things done
My recent experience with this company was fantastic. Very professional and very organized. The staff there are excellent!
James Meakin is outstanding and professional!!! James communicate well and timely. I enjoy working with him!
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Dealership Info
- Main:(228) 392-1515
- Sales:(228) 273-8949
- Service:(228) 207-1856
- Parts:(228) 392-1515
- Mon - Sat8:30 AM - 7:00 PM
- SunClosed
- Mon - Fri8:00 AM - 4:30 PM
- Sat - SunClosed
- Mon - Fri7:00 AM - 6:00 PM
- Sat8:00 AM - 3:00 PM
- SunClosed
- Mon - Fri7:00 AM - 6:00 PM
- Sat8:00 AM - 3:00 PM
- SunClosed
- Mon - Sat8:30 AM - 7:00 PM
- SunClosed